E21
GE Profile Slow Drain / Partial Blockage

Washer-dryer combo displays E21 and takes too long to drain; may leave some water in the drum.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partially clogged drain pump filter, Partially blocked drain hose, Debris in tub-to-pump hose, Weak drain pump

How to Fix / Troubleshooting

Safety first: Unplug the unit and prepare for water spillage.

  • Clean pump filter: Access and remove the drain pump filter. Clear lint and debris.
  • Inspect hoses: Check both the tub-to-pump and pump-to-drain hoses for partial blockages and kinks.
  • Check standpipe height: Ensure the drain standpipe height meets GE specifications; too low can cause siphoning and slow drain.
  • Test pump performance: Run a drain cycle and observe water flow at the drain. If weak despite clear hoses, replace the drain pump assembly.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump Assembly
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