E21
GE Profile
Slow Drain / Partial Blockage
Washer-dryer combo displays E21 and takes too long to drain; may leave some water in the drum.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Partially clogged drain pump filter, Partially blocked drain hose, Debris in tub-to-pump hose, Weak drain pump
How to Fix / Troubleshooting
Safety first: Unplug the unit and prepare for water spillage.
- Clean pump filter: Access and remove the drain pump filter. Clear lint and debris.
- Inspect hoses: Check both the tub-to-pump and pump-to-drain hoses for partial blockages and kinks.
- Check standpipe height: Ensure the drain standpipe height meets GE specifications; too low can cause siphoning and slow drain.
- Test pump performance: Run a drain cycle and observe water flow at the drain. If weak despite clear hoses, replace the drain pump assembly.
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Repair Difficulty
Medium
3/5
Required Part
Drain Pump Assembly
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