UE
GE Profile Unbalanced Load / Spin Imbalance Detection

Washer-dryer combo displays UE and will not reach full spin speed; drum may repeatedly try to balance the load.

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Possible Causes

Load too small or too large, Bulky items clumped on one side, Worn suspension rods or dampers, Out-of-level cabinet

How to Fix / Troubleshooting

Safety first: Keep hands clear of the drum while it is moving. Unplug the unit before adjusting leveling legs.

  • Redistribute load: Open the door when safe and redistribute clothing evenly around the drum. Avoid washing a single heavy item alone.
  • Check machine leveling: Use a level on the top of the unit. Adjust the front and rear leveling legs until the washer-dryer combo is stable and does not rock.
  • Inspect suspension: If UE occurs frequently even with balanced loads, inspect the suspension rods or dampers for leaks, wear, or breakage. Replace as a set if worn.
  • Run test spin: Run a spin-only cycle with a properly balanced load to confirm improvement.
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Repair Difficulty

Easy 2/5

Required Part

Suspension Rods / Dampers
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