GE Profile User Interface Keypad Failure

Washer-dryer combo buttons are unresponsive or some keys do not work.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Failed UI board, Moisture in control panel, Damaged ribbon cable, Worn membrane switches

How to Fix / Troubleshooting

Safety first: Unplug the unit before removing the control panel.

  • Power reset: Unplug for a few minutes, then plug back in and test.
  • Inspect for moisture: Remove the control panel and check for condensation or spills. Dry thoroughly.
  • Check ribbon cable: Reseat the ribbon cable between the UI and main control.
  • Replace UI board: If specific buttons remain dead, replace the user interface board.
Advertisements

Repair Difficulty

Medium 3/5

Required Part

User Interface Board
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements