GE Profile
Door Lock Stuck Closed
Washer-dryer combo door will not unlock at the end of the cycle, but no error code is displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Mechanical jam in door lock, Failed door lock solenoid, Control not sending unlock signal, High temperature lock delay
How to Fix / Troubleshooting
Safety first: Unplug the unit before attempting manual release.
- Wait for cool-down: After a hot dry cycle, wait 5–10 minutes for automatic unlock.
- Power reset: Unplug for 2–3 minutes, then plug back in and try to cancel the cycle.
- Manual release: Access the door lock from the front or top and use the manual release tab or pull cord if provided.
- Replace door lock: If the lock repeatedly sticks, replace the door lock assembly.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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