GE Profile Out-of-Balance / Suspension Wear

Washer-dryer combo makes loud banging or knocking noises during spin.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn suspension rods or dampers, Shock absorbers leaking, Unit not level, Drum spider or bearing wear

Safety first: Unplug the unit before tipping or moving it.

Check load: Ensure the load is evenly distributed and not a single heavy item.
Level the unit: Adjust leveling legs so the combo is stable and does not rock.
Inspect suspension: Access the interior and inspect suspension rods/shocks for oil leakage, broken mounts, or excessive play. Replace as a set if worn.
Check drum play: Spin the drum by hand and check for excessive wobble or grinding, which may indicate bearing or spider failure requiring professional service.

Hard 4/5

Suspension Rods / Shock Absorbers

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