E19
Hansa Internal Water Valve / Diverter Fault

Washer-dryer shows E19; may be associated with internal valve or diverter malfunction

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective diverter valve coil, Blocked diverter valve body, Loose wiring to diverter, Faulty control output

How to Fix / Troubleshooting

Safety first: Disconnect power and close water taps before working on internal valves.

  • Step 1 – Identify diverter valve: On some Hansa combos, an internal valve directs water between wash, rinse, and condenser circuits. Locate this valve near the inlet or inside the cabinet.
  • Step 2 – Check for blockage: Remove hoses from the valve and inspect for debris or scale. Clean the valve body and hoses thoroughly.
  • Step 3 – Electrical test: Disconnect the valve coil connector and measure resistance. Compare with Hansa specifications. An open or shorted coil requires valve replacement.
  • Step 4 – Wiring and control: Inspect the harness from the valve to the PCB. If wiring and valve are good, the control output may be faulty, requiring PCB repair or replacement.
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Repair Difficulty

Hard 4/5

Required Part

Diverter Valve
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