Hansa Washer-Dryer Combos Error Codes

E01

Washer-dryer will not start a cycle; display shows E01 and door remains unlocked

Door Lock Circuit Fault

E02

Washer-dryer does not fill with water; cycle stops shortly after start and E02 is displayed

Water Inlet Timeout / Fill Fault

E03

Washer-dryer does not drain water; drum remains full and E03 appears on the display

Drain Pump Timeout / Drain Fault

E04

Washer-dryer overfills or shows E04 shortly after starting; may attempt to drain immediately

Overfill / Water Level Sensor Fault

E05

Washer-dryer does not heat water during wash; cycle may be extended and E05 is displayed

Wash Heating Circuit Fault

E06

Drying function does not heat; clothes remain wet after drying cycle and E06 appears

Dryer Heating Circuit Fault

E07

Washer-dryer drum does not rotate during wash or spin; E07 is shown on the display

Motor Drive Fault

E08

Washer-dryer fails to reach or maintain spin speed; E08 appears during spin phase

Tachometer / Speed Feedback Fault

E09

Washer-dryer stops mid-cycle with E09; may trip household breaker in severe cases

Heater Short Circuit / Power Module Fault

E10

Washer-dryer displays E10 and will not start; often associated with door issues or control lock

Door Interlock / Control Lock Error

E11

Washer-dryer shows E11 and stops; often during water intake or early in cycle

Water Level Signal Error

E12

Washer-dryer shows E12 during drying; drying cycle stops prematurely

Dryer Temperature Sensor / Overheat Fault

E13

Washer-dryer displays E13 and may stop with water in the base tray; sometimes accompanied by pump running continuously

Leak / Anti-Flood System Activation

E14

Washer-dryer shows E14; often related to drying water circuit (for condenser type) not filling or draining correctly

Dryer Condenser Water Circuit Fault

E15

Washer-dryer shows E15 and does not start; often associated with communication issues between boards

Communication Error Between Main PCB and User Interface

E16

Washer-dryer shows E16; may be related to unbalanced load or spin protection

Unbalanced Load / Spin Protection Error

E17

Washer-dryer shows E17 and stops; often associated with door locking during drying or high temperature

Door Lock Overheat / Safety Error

E18

Washer-dryer shows E18; often related to drain issues at the end of drying or wash cycle

Secondary Drain / Condensate Pump Fault

E19

Washer-dryer shows E19; may be associated with internal valve or diverter malfunction

Internal Water Valve / Diverter Fault

E20

Washer-dryer shows E20; often a generic motor or power supply error

General Motor / Power Supply Fault

Symptom

Washer-dryer causes lights to flicker or trips the breaker occasionally during operation

Electrical Overload or Short Intermittency

Symptom

Washer-dryer combo leaks water from the front during wash or rinse, but no error code is displayed

Front Door Gasket Leak

Symptom

Washer-dryer displays time remaining incorrectly or jumps forward/backward during cycle, but completes

Program Time Estimation / Sensor Calibration Issue

Symptom

Washer-dryer does not dry clothes effectively; clothes come out damp and cool, no error code

Poor Drying Performance

Symptom

Washer-dryer does not power on at all; no lights or display

No Power / Main Supply or Control Failure

Symptom

Washer-dryer door is difficult to open or does not latch smoothly

Door Hinge or Latch Misalignment

Symptom

Washer-dryer drum does not turn during drying, but heats and timer counts down

Drum Drive Failure in Dry Mode

Symptom

Washer-dryer emits a burning smell or hot plastic odor during wash or dry cycles, no code

Overheating Electrical Component or Belt Slippage

Symptom

Washer-dryer leaks water from the rear or underneath during wash, no error code

Tub-to-Pump Sump Hose or Pump Housing Leak

Symptom

Washer-dryer leaves a musty or moldy smell on clothes and inside the drum

Biofilm and Mold Build-Up in Drum and Hoses

Symptom

Washer-dryer leaves clothes very wet at the end of cycle; spins but at low speed, no code

Reduced Spin Performance / Imbalance Control

Symptom

Washer-dryer leaves detergent or softener residues on clothes after cycle

Poor Rinsing / Dispenser Blockage

Symptom

Washer-dryer makes very loud banging or knocking noises during spin, but completes the cycle

Suspension Shock Absorber Wear / Drum Imbalance

Symptom

Washer-dryer powers on but will not start any program; Start button unresponsive

User Interface / Control Lock Issue

Symptom

Washer-dryer produces a high-pitched squealing or grinding noise when spinning or tumbling

Drum Bearing or Drive Pulley Wear

Symptom

Washer-dryer stops mid-cycle and door remains locked; no error code shown

Intermittent Power Loss or Control Hang

Symptom

Washer-dryer vibrates excessively and "walks" across the floor during spin, no error code

Excessive Vibration / Installation Issue