E20
Hansa
General Motor / Power Supply Fault
Washer-dryer shows E20; often a generic motor or power supply error
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unstable mains voltage, Faulty motor triac on PCB, Shorted motor, Loose power connections
How to Fix / Troubleshooting
Safety first: Unplug the appliance. If you suspect electrical supply issues, consult a qualified electrician.
- Step 1 – Check mains supply: Verify that the outlet provides stable voltage and that no extension cords or adapters are overheating.
- Step 2 – Inspect power connections: Remove the rear and top panels and check the main power terminal block for loose screws or burnt contacts. Tighten or replace as needed.
- Step 3 – Motor inspection: Follow the steps under E07 to inspect the motor and wiring for shorts or damage.
- Step 4 – PCB evaluation: If motor and supply are good, the motor drive circuitry on the PCB may be defective. Board-level repair or replacement is typically required.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Module (PCB)
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