How to Fix / Troubleshooting

Safety first: Disconnect the appliance from mains before inspecting electrical components.

Step-by-step checks:

1. Verify outlet: Plug another high-load appliance (like a kettle) into the same outlet to confirm stable power. Avoid extension leads.
2. Inspect power cord: Check the washer-dryer power cord for cuts, burns, or kinks. Replace if damaged.
3. Check mains filter: Remove the top or rear panel and locate the mains interference filter where the power cord enters. Ensure all spade connectors are tight and there is no burning.
4. Surge protection: If E15 appeared after a storm or power surge, the main PCB power supply may be damaged. Visual inspection may show burnt components; board replacement is usually required.
5. Professional testing: Because live mains testing is hazardous, further diagnosis of the power circuit should be done by a qualified technician.

Washer-dryer shows E15; may not start or may stop unexpectedly

Possible Causes