Washer-dryer drum does not turn during wash but can be turned by hand

Safety first: Unplug the appliance before removing the rear panel.

Step-by-step checks:

• 1. Remove rear panel: Access the drive belt and pulleys.
• 2. Inspect belt: If the belt is off or broken, replace it with the correct Ikea/Whirlpool-specified belt.
• 3. Check pulleys: Ensure the drum pulley and motor pulley are aligned and secure. Tighten the drum pulley bolt if loose.
• 4. Fit new belt: Place the belt around the motor pulley first, then partially around the drum pulley and rotate the drum to walk the belt fully onto the pulley.