Ikea User Interface / Control Lock Issue

Washer-dryer will not start; lights on but no response when pressing Start

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Child lock activated, Faulty start/pause button, Defective user interface PCB, Loose control panel wiring

How to Fix / Troubleshooting

Safety first: For control checks, you may leave the appliance plugged in but do not touch internal live parts. Unplug before removing panels.

Step-by-step checks:

  • 1. Check child lock: Look for a key or lock symbol on the display. Deactivate the child lock according to the user manual (often by holding specific buttons for several seconds).
  • 2. Power reset: Unplug the machine for 5 minutes, then reconnect and try again.
  • 3. Test buttons: If some buttons work and others do not, the control panel membrane or UI board may be faulty.
  • 4. Inspect wiring: Unplug, remove the top cover, and check the ribbon cable between the UI and main PCB. Reseat connectors.
  • 5. Replace UI board: If the Start button is unresponsive and wiring is good, replace the user interface board.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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