E15
Insignia
Door Open Detection Error
Washer-dryer combo shows E15 and will not start; door appears closed but machine thinks it is open.
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Possible Causes
Misaligned door latch, Weak or broken door hinge, Faulty door lock switch contacts, Loose wiring at door lock
How to Fix / Troubleshooting
Safety first: Unplug the unit before adjusting hinges or replacing the lock.
- Check door alignment: Close the door slowly and observe if it lines up evenly with the cabinet. If it sags, tighten hinge screws or adjust the door position.
- Inspect latch and strike: Examine the latch mechanism and door strike for wear or damage. Replace worn parts to ensure a firm engagement.
- Test door lock switch: Access the door lock assembly and use a multimeter to test the switch contacts while manually engaging the lock. Replace the lock assembly if the switch does not close properly.
- Secure wiring: Ensure the wiring harness to the door lock is firmly connected and not pinched by the cabinet.
- Verify operation: After reassembly, start a cycle and confirm that the door-closed indicator is recognized and E15 is cleared.
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Repair Difficulty
Easy
2/5
Required Part
Door Lock Assembly
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