E15
Insignia Door Open Detection Error

Washer-dryer combo shows E15 and will not start; door appears closed but machine thinks it is open.

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Possible Causes

Misaligned door latch, Weak or broken door hinge, Faulty door lock switch contacts, Loose wiring at door lock

How to Fix / Troubleshooting

Safety first: Unplug the unit before adjusting hinges or replacing the lock.

  • Check door alignment: Close the door slowly and observe if it lines up evenly with the cabinet. If it sags, tighten hinge screws or adjust the door position.
  • Inspect latch and strike: Examine the latch mechanism and door strike for wear or damage. Replace worn parts to ensure a firm engagement.
  • Test door lock switch: Access the door lock assembly and use a multimeter to test the switch contacts while manually engaging the lock. Replace the lock assembly if the switch does not close properly.
  • Secure wiring: Ensure the wiring harness to the door lock is firmly connected and not pinched by the cabinet.
  • Verify operation: After reassembly, start a cycle and confirm that the door-closed indicator is recognized and E15 is cleared.
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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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