E6
Insignia Door Lock / Door Switch Fault

Washer-dryer combo displays E6 and stops; door remains locked or will not lock at start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed door lock assembly, Misaligned door latch, Broken door strike, Faulty wiring to door lock

How to Fix / Troubleshooting

Safety first: Disconnect power before working around the door lock. Do not force the door open with tools that can damage the seal or glass.

  • Inspect door closure: Ensure no clothing is trapped in the door seal and that the door closes fully and latches with a solid click.
  • Check door strike: Examine the plastic or metal strike on the door for cracks or misalignment. Tighten mounting screws or replace the strike if damaged.
  • Test door lock: Remove the front panel or door gasket clamp to access the door lock assembly. Check for loose connectors and signs of burning. Reseat the wiring harness.
  • Electrical test: With power disconnected, use a multimeter to check the door lock solenoid and switch contacts for continuity. If the lock does not energize or the switch does not close when the door is locked, replace the door lock assembly.
  • Reset machine: After replacement, reconnect power and run a short cycle to confirm the door locks and unlocks correctly.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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