Insignia
Start Circuit / Control Lock Issue
Washer-dryer combo powers on but will not start a cycle; pressing start does nothing.
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Possible Causes
Child lock (control lock) enabled, Faulty start/pause button, User interface board failure, Door not detected as closed
How to Fix / Troubleshooting
Safety first: Do not attempt to bypass safety interlocks such as the door lock.
- Check for control lock: Look for a lock icon on the display. Disable child lock by holding the designated button combination (refer to user manual, often pressing and holding two keys for several seconds).
- Confirm door closure: Ensure the door is fully closed and latched. Listen for the click of the door lock engaging when pressing start.
- Test other buttons: If some buttons do not respond, the user interface board or touch panel may be faulty and require replacement.
- Reset power: Unplug the unit for a few minutes, then reconnect and try again. If the issue persists, inspect the UI board and wiring for damage.
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Repair Difficulty
Easy
2/5
Required Part
User Interface Control Board
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