Insignia
Out-of-Balance Vibration / Installation Issue
Washer-dryer combo vibrates excessively and walks across the floor during spin.
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Possible Causes
Unit not leveled, Soft or weak flooring, Worn suspension components, Heavy items bunched together
How to Fix / Troubleshooting
Safety first: Do not attempt to hold the machine in place while it is spinning. Press pause or power off and wait for the drum to stop.
- Redistribute load: Open the door when safe and separate heavy items like towels and blankets. Remove some items if the drum is tightly packed.
- Level the appliance: Adjust all four leveling feet so the unit is stable and does not rock. Lock the feet in place with the jam nuts if provided.
- Stabilize flooring: If installed on a flexible floor, consider adding a reinforced platform or anti-vibration pads under the feet.
- Inspect suspension: Check shocks and springs for wear or damage and replace as needed to restore damping.
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Repair Difficulty
Easy
2/5
Required Part
Leveling Feet / Suspension System
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