F27
JennAir Unbalanced Load / Out-of-Range Motor Speed

Display shows F27; washer may not spin or may behave erratically during spin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Severely unbalanced load, worn suspension springs, failed shock absorbers, loose tub counterweight

How to Fix / Troubleshooting

Safety first: Unplug the unit before tipping or moving it.

  • Redistribute load: Open the door (if safe) and redistribute heavy items evenly around the drum. Remove some items if the load is too large.
  • Level the appliance: Use a spirit level to check side-to-side and front-to-back. Adjust leveling feet until the unit is stable and does not rock.
  • Inspect suspension: Remove top or rear panel and check suspension springs and shock absorbers for oil leakage, breakage, or detachment. Replace worn components with JennAir-compatible parts.
  • Check counterweights: Ensure concrete or cast-iron weights on the tub are secure and bolts are tight.

When to call a technician: If F27 persists after balancing and suspension checks, a technician should inspect the motor control system.

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Repair Difficulty

Medium 3/5

Required Part

Shock Absorber Set
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