Excessive vibration and walking across the floor during spin cycles.

Safety first: Unplug the unit before adjusting feet or accessing internal parts.

• Level the appliance: Place a level on top of the unit. Adjust the front and rear leveling feet until the washer is stable and does not rock when pushed diagonally.
• Redistribute loads: Avoid washing single heavy items alone. Pause the cycle and rearrange items evenly around the drum if vibration starts.
• Inspect shocks and springs: Remove the top or rear panel and check shock absorbers for oil leakage or broken mounts, and springs for stretching or breakage. Replace worn components with JennAir-compatible parts.
• Check floor strength: Ensure the washer is on a solid, non-flexing floor. Reinforce or relocate if necessary.

When to call a technician: If vibration persists after leveling and suspension replacement, a technician should inspect for structural or tub issues.