JennAir Start Circuit / User Interface Fault

Washer-dryer combo powers on but will not start any cycle when Start is pressed.

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Possible Causes

Child lock enabled, faulty Start button on user interface, door not detected as closed, control board not receiving start command

How to Fix / Troubleshooting

Safety first: Unplug the unit before removing the control panel.

  • Check display for lock icons: If a control lock or child lock symbol is lit, follow the user manual to disable it (usually by holding a specific button for several seconds).
  • Verify door closure: Ensure the door is fully closed and latched. Listen for the door lock click when Start is pressed.
  • Test other buttons: If some buttons do not respond or the panel is erratic, the user interface board or touchpad may be failing.
  • Inspect UI connections: Remove the console and reseat the ribbon cable and connectors between the UI and main control.

When to call a technician: If the Start function still does not work, the UI or main control board may need replacement by a technician.

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Repair Difficulty

Easy 2/5

Required Part

User Interface Control Board
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