Washer-dryer combo has a persistent musty or moldy odor inside the drum.

Safety first: Use only cleaners approved for washing machines; avoid mixing chemicals like bleach and ammonia.

• 1. Clean the door gasket:
  • Wipe the gasket folds with a cloth soaked in a diluted bleach solution or washing machine cleaner.
  • Remove any trapped debris.
• 2. Run Tub Clean cycles:
  • Use the LG Tub Clean cycle with a washer cleaner or 1 cup of liquid chlorine bleach (if compatible with your model).
  • Repeat if odor is severe.
• 3. Clean drain pump filter:
  • Open the lower access door, drain residual water, and clean the filter of lint and debris.
• 4. Prevent recurrence:
  • Leave the door and detergent drawer slightly open between uses to allow drying.
  • Use the correct amount of HE detergent.