LG
Excessive Vibration / Out-of-Balance Spin
Washer-dryer combo makes loud banging or knocking noises during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unlevel installation, Worn shock absorbers, Loose shipping bolts not removed, Worn drum bearings
How to Fix / Troubleshooting
Safety first: Keep clear of the unit while it is violently shaking. Unplug before internal inspection.
- 1. Check installation:
- Ensure all shipping bolts were removed from the rear at installation.
- Level the unit using the adjustable feet; the washer should not rock when pushed at the corners.
- 2. Adjust load:
- Stop the cycle, redistribute clothes, and avoid single heavy items.
- 3. Inspect suspension:
- Remove the top cover and observe the drum during a spin test (empty or with a small load).
- If the drum oscillates excessively, replace the LG shock absorbers.
- 4. Bearing check:
- Spin the drum by hand; a rumbling or growling noise indicates bearing wear, which requires tub/bearing replacement by a technician.
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Repair Difficulty
Medium
3/5
Required Part
LG Suspension Shock Absorber
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