E10
Neff
Dryer Moisture Sensing / Condensation Fault
Drying cycle runs but takes excessively long; E10 displayed or drying symbol flashes
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Possible Causes
Dirty or coated moisture sensor bars, Blocked condenser or fan, Faulty dryer NTC sensor, Control board moisture sensing circuit fault
How to Fix / Troubleshooting
Safety first: Unplug the appliance before cleaning internal components.
Step-by-step checks:
- 1. Clean moisture sensor bars: Inside the drum, near the door opening, locate two metal strips (moisture sensors). Wipe them thoroughly with a soft cloth and a little white vinegar or mild detergent to remove fabric softener residue, then dry.
- 2. Clean lint filter and condenser: Remove all lint from the filter. If accessible, remove the condenser unit and rinse it under warm water until clear. Ensure the condenser compartment is free of lint buildup.
- 3. Check dryer fan: Listen during drying; you should hear the fan running. If airflow seems weak, access the fan housing (usually at the rear or side) and check for obstructions or a seized fan motor.
- 4. Test dryer NTC sensor: Measure resistance of the dryer temperature sensor and compare with specifications. Replace if faulty.
- 5. Ventilation and load size: Avoid overloading the drum; clothes should tumble freely. Ensure the machine has adequate space around it for cooling.
When to call a technician: If cleaning and basic checks do not restore normal drying times, a control board or sensor circuit fault may require professional service.
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Repair Difficulty
Easy
2/5
Required Part
Moisture Sensor Bars
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