Neff Washer-Dryer Combos Error Codes

E01

Washer-dryer will not start; display shows E01 and door symbol, door will not lock

Door Locking System Failure

E02

Washer-dryer does not fill with water; E02 displayed shortly after program start

Water Inlet Valve / Filling Fault

E03

Washer-dryer does not drain; water remains in drum and E03 is displayed

Drain Pump / Drainage Fault

E04

Washer-dryer overfills or shows E04; water may be seen in the door seal area or leaking from the front

Overfill / Water Level Control Fault

E05

Washer-dryer stops during wash; E05 displayed; water may be cold even on hot programs

Heating Circuit Fault (Wash Heater)

E06

Washer-dryer door will not unlock at end of cycle; E06 displayed

Door Unlock Fault / Door Lock Feedback Error

E07

Washer-dryer does not spin or tumble; E07 displayed

Motor Drive Fault

E08

Washer-dryer fails to reach or maintain spin speed; E08 displayed

Unbalanced Load / Spin Control Fault

E09

Drying function does not heat; clothes remain wet after drying cycle; E09 displayed

Dryer Heating Circuit Fault

E10

Drying cycle runs but takes excessively long; E10 displayed or drying symbol flashes

Dryer Moisture Sensing / Condensation Fault

E11

Washer-dryer stops with E11; water remains in drum and machine may not proceed to spin

Water Level Sensor / Pressure Switch Fault

E12

Washer-dryer shows E12 and may stop during drying; condenser area may be very hot

Dryer Condenser / Cooling System Fault

E13

Washer-dryer displays E13; water detected in base tray; machine may run drain pump continuously

Leakage / AquaStop Activation

E14

Washer-dryer shows E14; issues with water level during drying or wash-dry transition

Flow Meter / Water Intake Measurement Fault

E15

Washer-dryer displays E15; machine may not start and pump may run intermittently

Base Tray Flood / Anti-Flood System Activated

E16

Washer-dryer door can be opened during cycle or will not lock properly; E16 displayed on some models

Door Locking / Safety Interlock Error

E17

Washer-dryer fills too quickly or shows E17 shortly after starting; may indicate abnormal inlet pressure

High Water Pressure / Inlet Time Fault

E18

Washer-dryer stops mid-cycle with water in drum; E18 displayed (drain timeout)

Drain Timeout / Slow Drain

E19

Washer-dryer shows E19; issues with internal water circulation or valve control

Internal Valve / Diverter Valve Fault

E20

Washer-dryer shows E20; general motor or drive system error on some Neff/Bosch platforms

General Motor / Inverter Error

E23

Washer-dryer shows E23; drain pump triac or pump circuit error

Drain Pump Control Circuit Fault

E24

Washer-dryer shows E24; internal communication or valve control error on some platforms

Auxiliary Valve / Pump Control Error

E25

Washer-dryer shows E25; drain-related or pump sensor error on some Neff/Bosch washer-dryers

Drain Pump Sensor / Blockage Error

Symptom

Washer-dryer displays incorrect time remaining or frequently adjusts cycle duration

Load Sensing / Adaptive Control Behaviour

Symptom

Washer-dryer does not dry clothes effectively; clothes come out damp and cool

Dryer Airflow / Heating Inefficiency

Symptom

Washer-dryer does not start at all; no lights or display

No Power / Mains Supply Fault

Symptom

Washer-dryer door is stuck locked at the end of the cycle with no error code

Mechanical Door Lock Jam

Symptom

Washer-dryer drum does not turn during wash or dry, but machine fills and drains normally

Drive Belt / Motor Transmission Failure

Symptom

Washer-dryer emits a burning smell during operation

Overheating Component or Belt Slippage

Symptom

Washer-dryer has a persistent bad odour inside the drum

Biofilm / Detergent Residue Build-Up

Symptom

Washer-dryer leaks water from the front during wash cycles

Door Seal (Gasket) Leak

Symptom

Washer-dryer leaks water from underneath the machine

Internal Hose or Pump Leak

Symptom

Washer-dryer leaves clothes very wet at the end of the cycle (poor spin performance)

Spin Inefficiency / Residual Water

Symptom

Washer-dryer leaves detergent or fabric softener in the drawer at the end of the cycle

Detergent Dispenser / Water Jet Blockage

Symptom

Washer-dryer makes loud banging or knocking noises during spin

Suspension / Shock Absorber Wear

Symptom

Washer-dryer powers on but will not start any program; start button unresponsive

User Interface / Control Lock Issue

Symptom

Washer-dryer produces a high-pitched squeal or grinding noise when spinning

Drum Bearing or Drive System Wear

Symptom

Washer-dryer stops mid-cycle without draining or spinning, but no error code is shown

Intermittent Control or Door Lock Fault

Symptom

Washer-dryer trips the household circuit breaker or RCD during operation

Electrical Short or Earth Leakage

Symptom

Washer-dryer vibrates excessively and "walks" across the floor during spin

Excessive Vibration / Installation Fault