How to Fix / Troubleshooting

Safety first: Unplug the appliance before removing the control panel.

Step-by-step checks:

1. Check for child lock: Look for a key symbol on the display. To deactivate, press and hold the designated button combination (often two buttons marked with a key) for several seconds as per the user manual.
2. Try different programs: Select another cycle and press start to rule out a specific program issue.
3. Inspect control panel: Remove the top and front fascia to access the user interface board. Check for loose connectors or signs of moisture damage.
4. Test start button: Use a multimeter to check the start button contacts for continuity when pressed. Replace the UI board if the switch is faulty or the board is damaged.

When to call a technician: If UI replacement does not resolve the issue, the main control board or communication bus may be faulty.

Washer-dryer powers on but will not start any program; start button unresponsive

Possible Causes