Neff
Overheating Component or Belt Slippage
Washer-dryer emits a burning smell during operation
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Drive belt slipping on jammed drum, Foreign object trapped between drum and tub, Overheating motor, Electrical short in wiring or control
How to Fix / Troubleshooting
Safety first: Immediately switch off and unplug the appliance if you smell burning. Do not continue to run it until the cause is identified.
Step-by-step checks:
- 1. Check drum movement: Rotate the drum by hand. If it is stiff or scraping, there may be a trapped object or bearing issue.
- 2. Inspect belt and motor: Remove the rear panel and look for black dust or melted rubber around the belt and motor pulley. Replace a damaged belt and resolve any drum obstruction.
- 3. Look for scorch marks: Inspect wiring harnesses and the control board for signs of overheating or burning. Do not attempt to repair burnt wiring without proper skills.
When to call a technician: Burning smells can indicate serious faults; professional inspection is strongly recommended.
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Repair Difficulty
Hard
4/5
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