E24
Neff Auxiliary Valve / Pump Control Error

Washer-dryer shows E24; internal communication or valve control error on some platforms

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty auxiliary pump or valve, Wiring harness fault, Control board driver failure, Internal short in component

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing internal components.

Step-by-step checks:

  • 1. Identify controlled component: Refer to the service documentation for your specific Neff model to determine which valve or pump is associated with E24.
  • 2. Test component: Measure coil resistance and check for shorts to earth. Replace if defective.
  • 3. Inspect wiring: Check the harness and connectors for damage.
  • 4. Control board: If the component and wiring are good, the control board output may be faulty and require replacement.

When to call a technician: Due to model-specific variations, professional diagnosis is often necessary.

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Repair Difficulty

Professional Required 5/5

Required Part

Auxiliary Valve or Pump (Model-Specific)
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