Washer-dryer displays E15; machine may not start and pump may run intermittently

Safety first: Disconnect power and water supply. Water in the base can cause electrical hazards.

Step-by-step checks:

• 1. Drain and dry base: Carefully tilt the machine to allow water to escape from the base tray. Use towels and a wet/dry vacuum if available. Leave the machine unplugged with panels removed to dry completely.
• 2. Inspect float switch: Locate the float switch in the base tray. Ensure it moves freely and is not stuck by debris or scale. Clean if necessary.
• 3. Find the leak source: Run a short fill or rinse cycle while observing the interior (with panels off if safe). Look for drips from hoses, pump, tub seal, or dispenser housing.
• 4. Repair leaks: Tighten hose clamps, replace cracked hoses, or replace leaking components such as the pump or inlet valve.

When to call a technician: If the leak is from the tub, bearing seal, or heat exchanger, or if you cannot safely access the base, professional service is advised.