Neff
Excessive Vibration / Installation Fault
Washer-dryer vibrates excessively and "walks" across the floor during spin
Advertisements
Possible Causes
Transit bolts not removed, Machine not level, Worn shock absorbers, Weak or flexible floor surface
How to Fix / Troubleshooting
Safety first: Unplug the appliance before adjusting feet or moving the machine.
Step-by-step checks:
- 1. Confirm transit bolts removed: Check the rear of the machine for any remaining shipping bolts that lock the drum. Remove them according to the installation manual.
- 2. Level the machine: Adjust the front and rear feet so the washer-dryer is stable and does not rock. Use a spirit level.
- 3. Check floor strength: Avoid installing on weak wooden platforms. Reinforce the floor if necessary.
- 4. Inspect suspension: If vibration persists, check and replace worn shock absorbers.
When to call a technician: If vibration remains severe after these steps, internal suspension or tub issues may require professional attention.
Advertisements
Repair Difficulty
Easy
2/5
Required Part
Shock Absorber Set
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements