Neff
Detergent Dispenser / Water Jet Blockage
Washer-dryer leaves detergent or fabric softener in the drawer at the end of the cycle
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Possible Causes
Blocked dispenser nozzles, Low water pressure, Drawer not fully inserted, Build-up of detergent residue in drawer channels
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the top cover if needed.
Step-by-step checks:
- 1. Remove and clean drawer: Pull out the detergent drawer and press the release tab to remove it. Soak and scrub away residue.
- 2. Clean dispenser housing: Use a small brush to clean the water jets and channels above the drawer.
- 3. Check water pressure: Ensure household water pressure is adequate and inlet filters are clean.
- 4. Insert drawer correctly: Make sure the drawer is pushed fully in during operation.
When to call a technician: If water is not reaching the drawer despite good pressure, the dispenser valve or housing may need professional service.
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Repair Difficulty
Very Easy
1/5
Required Part
Detergent Dispenser Drawer
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