Washer-dryer stops mid-cycle with water in drum; E18 displayed (drain timeout)

Safety first: Unplug the appliance. Expect water spillage when opening the pump filter.

Step-by-step checks:

• 1. Clean pump filter thoroughly: Open the pump flap, drain water, and remove all debris from the filter and pump cavity.
• 2. Check for intermittent obstructions: Feel inside the pump housing for small items that may occasionally jam the impeller.
• 3. Inspect drain hose and standpipe: Ensure the hose is not pushed too far into the standpipe, which can cause siphoning or slow drain. Check for partial blockages.
• 4. Test pump performance: Run a drain program with the hose discharging into a bucket. The flow should be strong and continuous. If weak, replace the pump.

When to call a technician: If E18 recurs after cleaning and pump replacement, there may be a control or wiring issue.