E16
Stoves Door Unlock Timeout / Lock Stuck

Washer-dryer combo shows E16 and the door will not unlock at end of cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Door interlock mechanism jammed, Broken door handle or latch, Faulty door lock solenoid, Control board not sending unlock signal

How to Fix / Troubleshooting

Safety first: Switch off and unplug the appliance. Wait several minutes to allow the door lock to cool and release. Do not force the door open.

Step-by-step checks:

  • Allow time: Some locks remain engaged for 1–2 minutes after power off. Wait and try opening again.
  • Manual release (if available): On some Stoves models, a manual release tab is accessible behind the lower front panel or via the pump filter flap. Pull the tab gently to release the lock.
  • Inspect door handle and latch: Once open, check for broken plastic on the handle or latch hook. Replace if damaged.
  • Check door lock assembly: Access the lock from behind the front panel and inspect for signs of overheating or mechanical failure. Replace the door interlock if suspect.

If the lock is functional but never receives an unlock signal, the main PCB may be faulty and should be checked by a technician.

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Repair Difficulty

Medium 3/5

Required Part

Door Interlock Assembly
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