Washer-dryer combo has a strong musty or mouldy smell inside the drum and on clothes.

Safety first: Use appropriate cleaning agents and ensure good ventilation when running cleaning cycles.

Step-by-step cleaning:

• Run a maintenance wash: With the drum empty, run a 90°C cotton cycle using a proprietary washing machine cleaner or 1–2 cups of white vinegar (do not mix with bleach).
• Clean door seal: Wipe the seal folds with a cloth and mild detergent or diluted bleach solution. Remove any visible mould or residue.
• Clean dispenser drawer: Remove the drawer and soak in hot water. Scrub away mould and detergent buildup, especially in corners.
• Leave door open: After each use, leave the door and dispenser drawer slightly open to allow drying and prevent odours.