How to Fix / Troubleshooting

Safety first: Unplug the appliance before tipping or moving it.

Step-by-step checks:

Level the machine: Use a spirit level and adjust the feet so the washer-dryer is stable and does not rock.
Check load distribution: Avoid washing single heavy items that can cause imbalance.
Inspect suspension: Remove the rear and/or front panels to view the dampers and springs. Look for oil leakage from dampers, broken springs, or loose mounting bolts.
Tighten counterweights: Check the concrete or cast-iron weights on the tub for loose bolts and tighten carefully.

Replace worn dampers or springs with Stoves-compatible suspension parts to restore proper stability.

Washer-dryer combo makes loud banging or knocking noises during spin, but completes the cycle.

Possible Causes