Washer-dryer displays E13 and stops; water is found in the base of the machine or under the unit.

Safety first: Unplug the appliance and close water taps immediately. Do not continue using the machine until the leak is found and repaired.

• Step 1 – Inspect visible areas: Check around the door gasket for tears or deformation. Look at the rear hoses for drips or mineral tracks.
• Step 2 – Check base tray: Remove the lower front kick panel or tilt the machine slightly (with help) to see if water is in the base tray. Many Vedette combos have a float switch that triggers E13 when water collects here.
• Step 3 – Dry the base: Carefully soak up water with towels or a sponge. Allow the base to dry completely. This may temporarily clear the error but the source of the leak must still be fixed.
• Step 4 – Identify leak source: Run a short fill or rinse cycle while observing (panels removed). Look for drips from the door gasket, dispenser drawer, tub-to-pump hose, drain pump, or inlet valve connections.
• Step 5 – Repair or replace leaking parts: Tighten hose clamps, replace cracked hoses, or install a new door gasket or inlet valve as needed. Ensure all connections are secure.
• Step 6 – Final test: Once repaired and dry, run a full cycle and check for any further leaks. If E13 returns without visible leaks, the float switch or wiring may be faulty and should be checked by a technician.