E20
Vedette
General Drain / Pump System Error
Washer-dryer shows E20; machine stops with water in drum or during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Partially blocked drain pump, Obstructed drain hose or standpipe, Faulty drain pump motor, Siphoning due to incorrect drain hose installation
How to Fix / Troubleshooting
Safety first: Unplug the appliance. Expect water spillage when opening the filter.
- Step 1 – Clean pump filter: Open the lower front flap, place a tray, and unscrew the filter. Remove lint and foreign objects. Check the pump impeller for free movement.
- Step 2 – Inspect drain hose routing: Ensure the drain hose rises to the recommended height (see manual) before entering the standpipe or sink. A hose that is too low can cause siphoning and E20 errors.
- Step 3 – Check standpipe/sink: Make sure the household drain is not blocked. A slow sink or standpipe can cause backpressure.
- Step 4 – Test pump (advanced): With a multimeter, check pump motor resistance. If open or shorted, replace the pump.
- Step 5 – Replace pump if needed: Access from the bottom or front, disconnect hoses and wiring, and install a new Vedette-compatible drain pump.
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Repair Difficulty
Medium
3/5
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