Washer-dryer displays E21; drum makes grinding noise and may not turn.

Safety first: Unplug the appliance. Drum and cabinet edges can be sharp and heavy.

• Step 1 – Manual spin test: Rotate the drum by hand. Listen for grinding, rumbling, or scraping. Check for excessive up-and-down play when lifting the drum at the front.
• Step 2 – Inspect pulley and rear bearing area: Remove the rear panel. Look for rust streaks or brown stains around the bearing area, indicating seal failure.
• Step 3 – Evaluate repair scope: Bearing and spider replacement usually requires removing the drum from the cabinet and splitting the tub. This is a major repair.
• Step 4 – Professional service recommended: Due to the complexity and need for special tools (bearing pullers, press), contact a qualified technician or consider tub assembly replacement.