Casarte
Excessive Vibration / Suspension Failure
Washer makes loud banging or knocking noises during spin
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn shock absorbers, Broken or stretched tub suspension springs, Loose concrete counterweights, Shipping bolts not removed on new installation
How to Fix / Troubleshooting
Safety first: Unplug the washer before inspecting internal suspension. Do not place hands near a moving drum.
- 1. Check installation: Confirm that all shipping bolts have been removed from the rear of a newly installed Casarte washer.
- 2. Level the washer: Adjust the leveling feet so the washer is stable and does not rock.
- 3. Inspect shocks and springs: Remove the rear or front panel. Check shock absorbers for oil leakage, broken mounts, or excessive play. Inspect tub suspension springs at the top for stretching or breakage. Replace worn components.
- 4. Check counterweights: Inspect the concrete or composite counterweights on the tub for cracks or loose bolts. Tighten or replace as needed.
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Repair Difficulty
Hard
4/5
Required Part
Shock Absorber Set
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