E11
Hisense
Communication Error Between Main PCB and Motor/Inverter
Washer displays E11, cycle stops unexpectedly, often with water still in drum
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose wiring harness connectors, Faulty inverter module, Defective main control board, Electrical noise or surge damage
How to Fix / Troubleshooting
Safety first: Unplug the washer before accessing internal electronics.
- Power reset: Leave the washer unplugged for 5–10 minutes to discharge internal capacitors, then reconnect and try a short cycle. Sometimes transient faults clear.
- Inspect wiring: Remove the rear and top panels. Locate the main PCB and motor/inverter connections. Check for loose plugs, corrosion, or burnt marks. Reseat all connectors firmly.
- Check for moisture: Look for signs of water leaks onto the control board or connectors. If present, fix the leak source (e.g., hose clamp, dispenser) and dry the area thoroughly.
- If E11 persists: Either the inverter module (if separate) or the main PCB is likely faulty. Replacement of these high-voltage components should be performed by a qualified technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board
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