Hisense
Drive System Failure
Washer drum does not turn at all during wash but can be turned by hand
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Faulty motor, Loose motor pulley, Control board not sending power to motor
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the rear panel.
- Inspect belt: Check if the belt is off the pulleys or broken. Refit or replace as needed.
- Check pulleys: Ensure the drum and motor pulleys are tight and not wobbling.
- Test motor: If the belt is intact, test the motor windings with a multimeter and replace if faulty.
- Control board: If motor and belt are good, the main PCB may be defective and require replacement.
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Repair Difficulty
Hard
4/5
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