Hisense
Internal Hose or Pump Leak
Washer leaks water from underneath the cabinet during wash or spin
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Cracked tub-to-pump hose, Loose hose clamp on pump or tub, Leaking drain pump housing, Split inlet hose inside cabinet
How to Fix / Troubleshooting
Safety first: Unplug the washer and turn off water supply. Be prepared for water spillage when opening panels.
- Identify leak location: Run a short cycle while observing the underside and rear (with panels removed) to see where water originates. Do not touch live parts.
- Inspect sump hose: Check the large black hose from the bottom of the tub to the pump for cracks, pinholes, or loose clamps. Tighten clamps or replace the hose if damaged.
- Check pump: Examine the pump body and seals for leaks. Replace the pump assembly if water seeps from the housing.
- Verify internal inlet hoses: Inspect hoses from the inlet valve to the detergent drawer and from drawer to tub for splits or loose connections.
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Repair Difficulty
Hard
4/5
Required Part
Tub-to-Pump Sump Hose
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