Hisense
User Interface / Control Lock or Start Circuit Issue
Washer powers on but will not start any cycle when Start/Pause is pressed
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Child lock (control lock) enabled, Faulty Start/Pause button, Loose UI-to-main board ribbon cable, Defective user interface PCB
How to Fix / Troubleshooting
Safety first: Do not repeatedly hit the buttons; this can damage the panel.
- Check child lock: Look for a key or lock icon on the display. Disable child lock according to the Hisense manual (often by holding specific buttons for several seconds).
- Try different programs: Select another cycle to rule out a program-specific issue.
- Inspect control panel connections: Unplug the washer, remove the control panel, and reseat the ribbon cable between the UI and main board.
- Replace UI board: If buttons are unresponsive or intermittent, the user interface PCB may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Board
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