Hisense Installation / Suspension Imbalance

Washer vibrates excessively and walks across the floor even with small loads

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shipping bolts not removed, Washer not leveled, Weak or damaged shock absorbers, Soft or uneven flooring

How to Fix / Troubleshooting

Safety first: Unplug the washer before tipping or moving it.

  • Check shipping bolts: For newly installed Hisense washers, ensure all rear shipping bolts and transit brackets have been removed according to the installation manual.
  • Level the machine: Adjust the front and rear feet until the washer is stable and does not rock. Tighten lock nuts.
  • Assess flooring: Place the washer on a solid, level surface. Avoid weak wooden platforms.
  • Inspect suspension: If vibration persists, inspect and replace worn shock absorbers or springs.
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Repair Difficulty

Medium 3/5

Required Part

Shock Absorber Set
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