E13
SMEG
Leak / Anti-Flood System Activation
Washer displays E13 and may stop with water in the base tray; some models may trigger an anti-flood alarm.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Leak from door seal, Leak from hoses or pump, Cracked tub or sump hose, Float switch activated in base tray
How to Fix / Troubleshooting
Safety first: Unplug the washer and turn off water taps immediately to prevent further leakage.
- Check for visible leaks: Look around the door seal, front panel, and underneath the machine for water. Remove the lower front kick panel or rear panel to inspect hoses and the pump.
- Inspect base tray: Many SMEG washers have a base tray with a float switch. Tilt the machine slightly (with help) and look for water in the tray. Carefully sponge out any water.
- Identify leak source: Examine the door gasket for tears, the sump hose from tub to pump for splits, and the pump body for cracks. Tighten hose clamps if loose.
- Dry and test: Once the leak source is repaired or temporarily sealed, dry the base tray thoroughly, restore power, and run a short cycle while monitoring for leaks.
Do not continue using the washer if a structural component like the tub is cracked. This requires professional assessment and repair.
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Repair Difficulty
Hard
4/5
Required Part
Door Gasket (Door Seal)
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