SMEG Washing Machines Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer will not start a cycle; display shows E01 immediately after pressing start.
Door Lock Failure
E02
Washer does not fill with water or fills very slowly; E02 appears on the display after a few minutes.
Water Inlet Timeout / Fill Fault
E03
Washer stops mid-cycle with water still in the drum; E03 is displayed and the machine will not spin.
Drain Timeout / Pump Fault
E04
Washer overfills or shows E04 shortly after starting; water may be visible high in the door glass.
Overfill / Water Level Sensor Fault
E05
Washer stops during heating phase; water remains cold and E05 is displayed.
Heating Circuit Fault
E06
Washer drum does not turn during wash or spin; E06 appears on the display.
Motor / Tachometer Fault
E07
Washer attempts to spin but stops and displays E07; drum may jerk but not reach full speed.
Unbalanced Load / Spin Protection Fault
E08
Washer stops and displays E08; may occur during spin or wash with no obvious mechanical noise.
Tachometer / Motor Speed Feedback Error
E09
Washer will not start or stops abruptly; E09 is displayed, often associated with power or control issues.
Control Board / Power Supply Fault
E10
Washer does not take in water and shows E10; often related to water inlet or configuration issues.
Water Supply / Inlet Configuration Error
E11
Washer fills and then quickly drains, or cannot detect correct water level; E11 is displayed.
Pressure Sensor / Water Level Detection Fault
E12
Washer shows E12 and may stop during heating; often associated with temperature sensing issues.
NTC Temperature Sensor Fault
E13
Washer displays E13 and may stop with water in the base tray; some models may trigger an anti-flood alarm.
Leak / Anti-Flood System Activation
E14
Washer shows E14 and may not respond correctly to program selection; display or buttons may behave erratically.
User Interface / Display Board Communication Fault
E15
Washer displays E15 and may not lock the door or start; sometimes associated with child lock or safety circuits.
Safety Circuit / Door Lock Control Fault
E16
Washer shows E16 and may stop mid-cycle; often related to motor overload or excessive current draw.
Motor Overload / Overcurrent Protection
E17
Washer displays E17 and may not drain or spin; sometimes linked to pump or water level inconsistencies.
Drain / Water Level Coordination Fault
E18
Washer shows E18 and may stop with water remaining in the drum; often a drain timeout variant on some SMEG models.
Extended Drain Timeout
E19
Washer displays E19 and may not complete cycles; often associated with internal valve or recirculation systems on some models.
Internal Valve / Recirculation Fault
E20
Washer shows E20 and may not spin; often linked to motor or drive issues on some SMEG platforms.
General Motor Drive Fault
Symptom
Washer displays incorrect time or program information, or buttons respond unpredictably, but no specific error code appears.
User Interface Malfunction
Symptom
Washer does not heat water; cycles complete but clothes are cold and detergent may not dissolve fully.
No Water Heating (Without Error Code)
Symptom
Washer does not power on at all; no lights or display.
No Power / Dead Appliance
Symptom
Washer does not take detergent or softener from the dispenser drawer properly.
Dispenser Drawer Blockage or Low Water Flow
Symptom
Washer door will not lock at the start of a cycle; the machine will not begin washing.
Door Fails to Engage Lock
Symptom
Washer door will not unlock at the end of the cycle, and no error code is shown.
Door Lock Stuck Closed
Symptom
Washer drum does not spin at the end of the cycle, but no error code is displayed.
Spin Cycle Not Engaging
Symptom
Washer emits a burning smell during operation, with or without noise.
Overheating Component or Friction
Symptom
Washer has a persistent bad smell (musty or sewer-like) even after cycles.
Biofilm / Residue Build-Up in Tub and Hoses
Symptom
Washer is very noisy during spin, with a deep rumbling or roaring sound.
Drum Bearing Failure
Symptom
Washer leaks water from the front, often seen at the bottom of the door.
Door Seal (Gasket) Leak
Symptom
Washer leaks water from the rear or underneath during wash or spin.
Internal Hose or Pump Leak
Symptom
Washer leaves clothes very wet at the end of the cycle, even though it appears to have spun.
Poor Spin Extraction
Symptom
Washer leaves visible detergent or powder marks on clothes after washing.
Poor Detergent Dissolution / Rinsing
Symptom
Washer makes a loud banging or knocking noise during spin, and the machine may move or "walk".
Excessive Vibration / Suspension Fault
Symptom
Washer produces a high-pitched squealing noise during spin.
Belt or Pulley Squeal
Symptom
Washer stops mid-cycle and the drum is full of water, but no error code is shown.
Intermittent Drain Failure
Symptom
Washer takes much longer than the displayed time to complete a cycle.
Extended Cycle Duration
Symptom
Washer trips the household circuit breaker or RCD during operation.
Electrical Short or Earth Leakage
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer will not start a cycle; display shows E01 immediately after pressing start.
|
Door Lock Failure | View Details |
| E02 |
Washer does not fill with water or fills very slowly; E02 appears on the display after a few minutes.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer stops mid-cycle with water still in the drum; E03 is displayed and the machine will not spin.
|
Drain Timeout / Pump Fault | View Details |
| E04 |
Washer overfills or shows E04 shortly after starting; water may be visible high in the door glass.
|
Overfill / Water Level Sensor Fault | View Details |
| E05 |
Washer stops during heating phase; water remains cold and E05 is displayed.
|
Heating Circuit Fault | View Details |
| E06 |
Washer drum does not turn during wash or spin; E06 appears on the display.
|
Motor / Tachometer Fault | View Details |
| E07 |
Washer attempts to spin but stops and displays E07; drum may jerk but not reach full speed.
|
Unbalanced Load / Spin Protection Fault | View Details |
| E08 |
Washer stops and displays E08; may occur during spin or wash with no obvious mechanical noise.
|
Tachometer / Motor Speed Feedback Error | View Details |
| E09 |
Washer will not start or stops abruptly; E09 is displayed, often associated with power or control issues.
|
Control Board / Power Supply Fault | View Details |
| E10 |
Washer does not take in water and shows E10; often related to water inlet or configuration issues.
|
Water Supply / Inlet Configuration Error | View Details |
| E11 |
Washer fills and then quickly drains, or cannot detect correct water level; E11 is displayed.
|
Pressure Sensor / Water Level Detection Fault | View Details |
| E12 |
Washer shows E12 and may stop during heating; often associated with temperature sensing issues.
|
NTC Temperature Sensor Fault | View Details |
| E13 |
Washer displays E13 and may stop with water in the base tray; some models may trigger an anti-flood alarm.
|
Leak / Anti-Flood System Activation | View Details |
| E14 |
Washer shows E14 and may not respond correctly to program selection; display or buttons may behave erratically.
|
User Interface / Display Board Communication Fault | View Details |
| E15 |
Washer displays E15 and may not lock the door or start; sometimes associated with child lock or safety circuits.
|
Safety Circuit / Door Lock Control Fault | View Details |
| E16 |
Washer shows E16 and may stop mid-cycle; often related to motor overload or excessive current draw.
|
Motor Overload / Overcurrent Protection | View Details |
| E17 |
Washer displays E17 and may not drain or spin; sometimes linked to pump or water level inconsistencies.
|
Drain / Water Level Coordination Fault | View Details |
| E18 |
Washer shows E18 and may stop with water remaining in the drum; often a drain timeout variant on some SMEG models.
|
Extended Drain Timeout | View Details |
| E19 |
Washer displays E19 and may not complete cycles; often associated with internal valve or recirculation systems on some models.
|
Internal Valve / Recirculation Fault | View Details |
| E20 |
Washer shows E20 and may not spin; often linked to motor or drive issues on some SMEG platforms.
|
General Motor Drive Fault | View Details |
| – |
Washer displays incorrect time or program information, or buttons respond unpredictably, but no specific error code appears.
|
User Interface Malfunction | View Details |
| – |
Washer does not heat water; cycles complete but clothes are cold and detergent may not dissolve fully.
|
No Water Heating (Without Error Code) | View Details |
| – |
Washer does not power on at all; no lights or display.
|
No Power / Dead Appliance | View Details |
| – |
Washer does not take detergent or softener from the dispenser drawer properly.
|
Dispenser Drawer Blockage or Low Water Flow | View Details |
| – |
Washer door will not lock at the start of a cycle; the machine will not begin washing.
|
Door Fails to Engage Lock | View Details |
| – |
Washer door will not unlock at the end of the cycle, and no error code is shown.
|
Door Lock Stuck Closed | View Details |
| – |
Washer drum does not spin at the end of the cycle, but no error code is displayed.
|
Spin Cycle Not Engaging | View Details |
| – |
Washer emits a burning smell during operation, with or without noise.
|
Overheating Component or Friction | View Details |
| – |
Washer has a persistent bad smell (musty or sewer-like) even after cycles.
|
Biofilm / Residue Build-Up in Tub and Hoses | View Details |
| – |
Washer is very noisy during spin, with a deep rumbling or roaring sound.
|
Drum Bearing Failure | View Details |
| – |
Washer leaks water from the front, often seen at the bottom of the door.
|
Door Seal (Gasket) Leak | View Details |
| – |
Washer leaks water from the rear or underneath during wash or spin.
|
Internal Hose or Pump Leak | View Details |
| – |
Washer leaves clothes very wet at the end of the cycle, even though it appears to have spun.
|
Poor Spin Extraction | View Details |
| – |
Washer leaves visible detergent or powder marks on clothes after washing.
|
Poor Detergent Dissolution / Rinsing | View Details |
| – |
Washer makes a loud banging or knocking noise during spin, and the machine may move or "walk".
|
Excessive Vibration / Suspension Fault | View Details |
| – |
Washer produces a high-pitched squealing noise during spin.
|
Belt or Pulley Squeal | View Details |
| – |
Washer stops mid-cycle and the drum is full of water, but no error code is shown.
|
Intermittent Drain Failure | View Details |
| – |
Washer takes much longer than the displayed time to complete a cycle.
|
Extended Cycle Duration | View Details |
| – |
Washer trips the household circuit breaker or RCD during operation.
|
Electrical Short or Earth Leakage | View Details |
No matching codes found
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