Washer does not heat water; cycles complete but clothes are cold and detergent may not dissolve fully.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer and allow it to cool before accessing the heater area.
- Confirm symptom: Run a 60°C cycle and pause halfway. Carefully touch the door glass; it should feel warm. If always cold, heating is not occurring.
- Inspect wiring: Remove the rear panel and check heater and NTC connections for looseness or burning.
Testing the heater and NTC requires a multimeter and knowledge of safe electrical practices. If you are not trained, have a technician perform these tests and replace faulty components.
Repair Difficulty
Required Part
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