E9
Toshiba Leak Detection / Water Escape Fault

Washer displays E9; water leaks detected in base tray or abnormal water level drop.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Leaking tub seal, Loose hose clamp, Cracked drain hose, Leaking detergent dispenser or inlet hose

How to Fix / Troubleshooting

Safety first: Unplug the washer and turn off water supply. Mop up any standing water to prevent slipping and electrical hazards.

  • 1. Inspect visible hoses: Check the inlet hoses at the back and the drain hose for drips, cracks, or loose connections. Tighten clamps and replace damaged hoses.
  • 2. Check inside the cabinet: Remove the rear or side panel to look for water trails. Pay attention to the tub-to-pump hose, pump body, and dispenser-to-tub hose.
  • 3. Examine the door seal (front-load): Look for tears, holes, or mold damage on the rubber bellows. Clean the seal and replace if damaged.
  • 4. Inspect the tub seal and bearing area: Water dripping from the center of the drum shaft or from under the tub indicates a failing tub seal, which can trigger leak sensors.
  • 5. Dry the leak sensor area: Many Toshiba models have a float or sensor in the base tray. Dry the tray completely and reset the machine. If leaks reappear, repair or replace the leaking component before further use.
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Repair Difficulty

Hard 4/5

Required Part

Tub-to-Pump Hose
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