Toshiba
User Interface Malfunction
Washer displays random lights or buttons do not respond correctly; panel behaves erratically.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture ingress into control panel, Faulty touch sensor board, Loose ribbon cable, Static or surge damage
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the control panel.
- 1. Dry the panel: If condensation or spills occurred, allow the panel to dry for several hours with the door open.
- 2. Reseat ribbon cable: Remove the panel and reconnect the ribbon cable between the UI and main PCB.
- 3. Clean contacts: Use isopropyl alcohol to gently clean connector contacts if corroded.
- 4. Replace UI board: If erratic behavior continues, replace the user interface board.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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