Toshiba Suspension / Support Wear

Washer drum has excessive play; you can lift it up and down noticeably by hand.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn drum support spider, Broken tub springs, Failed shock absorbers, Loose drum shaft

Safety first: Unplug the washer before internal inspection.

1. Check front-to-back and up-down play: Some movement is normal, but large clunks indicate support issues.
2. Inspect springs and shocks: Replace any broken or stretched springs and leaking shocks.
3. Evaluate drum spider: If the drum is misaligned or wobbles, the internal spider arm may be cracked, requiring tub disassembly and spider replacement.

Hard 4/5

Drum Support Spider

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