Toshiba
Agitation / Wash Motor Failure
Washer fills with water but does not agitate or tumble; drum stays still during wash phase.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken drive belt (belt-drive models), Faulty drive motor, Defective motor capacitor (top-load), Failed inverter board
How to Fix / Troubleshooting
Safety first: Unplug the washer before accessing the motor or belt.
- 1. Listen for motor noise: If you hear the motor humming but the drum does not move, suspect a broken belt or jammed mechanism.
- 2. Check the belt: Remove the rear panel and inspect the drive belt between the motor and drum pulley. Replace if broken, loose, or glazed.
- 3. Inspect for obstructions: Ensure nothing is wedged between the drum and tub preventing movement.
- 4. Test motor and capacitor: Use a multimeter to check motor windings and capacitor (if present). Replace faulty components.
- 5. Inverter diagnosis: If the motor is good but not receiving power, the inverter or main PCB may need replacement by a technician.
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Repair Difficulty
Medium
3/5
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