A03
Ferroli Flue Gas Overheat / Safety Thermostat Tripped

Unit locks out with A03, fan may start briefly then stop, no ignition attempt is heard.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Overheated heat exchanger, Blocked flue or air intake, Faulty flue gas thermostat, Pump not circulating water in combi-type water heaters

How to Fix / Troubleshooting

Safety: Turn off power and gas. Allow the unit to cool completely before touching internal components.

  • 1. Check for obvious blockages: Inspect the external flue terminal for obstructions (ice, leaves, bird nests). Ensure the air intake and exhaust are clear.
  • 2. Reset high-limit thermostat (if manual reset type): On some Ferroli models, a manual reset flue or overheat thermostat is mounted on the heat exchanger. Press the small reset button if present. If it trips again, do not keep resetting—find the cause.
  • 3. Verify water circulation (for models with pump): Ensure system valves are open and that the circulation pump runs when there is demand. Airlocks or closed valves can cause overheating.
  • 4. Clean heat exchanger: A scaled or sooted heat exchanger can overheat. A technician should remove and chemically descale or brush-clean the Ferroli heat exchanger as per the service manual.
  • 5. Replace faulty thermostat: If the flue/overheat thermostat is open-circuit at normal temperature, it must be replaced with the correct Ferroli spare.

Persistent A03 faults require a professional flue and combustion check to ensure safe operation.

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Repair Difficulty

Professional Required 5/5

Required Part

Flue Gas Thermostat
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