Ferroli Condensate Management Issue

Water dripping from the flue terminal or condensate pipe outside.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Blocked condensate trap, Incorrectly sloped condensate pipe, Cracked condensate hose inside Ferroli unit, Flue joint condensation leak

Safety: Condensate is mildly acidic; wear gloves and eye protection when handling.

1. Check condensate outlet: Ensure the external condensate pipe is not frozen, kinked, or blocked.
2. Clean trap: Remove the condensate trap from the Ferroli heater, empty it, and rinse out debris. Refit ensuring seals are correct.
3. Verify slope: The condensate pipe should fall continuously to the drain. Correct any upward loops or sags.
4. Inspect internal hoses: Replace any cracked or leaking condensate hoses inside the unit.

Medium 3/5

Condensate Trap

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